At pk989 we take your privacy seriously. This policy explains in plain, straightforward language exactly what personal information we collect from Pakistani players, why we collect it, how we use it, and what rights you have over your own data. Read this before registering so you know exactly where you stand.
Summary for Pakistani Players: pk989 collects your personal information only to operate your account, process your PKR transactions, verify your identity, and keep the platform safe and compliant. We do not sell your data to anyone. We use industry-standard security to protect everything you share with us. You have the right to access, correct, or delete your data at any time by contacting our support team.
pk989 is an online betting and casino platform serving players in Pakistan, accessible at pk989.ws. References in this Privacy Policy to "pk989", "we", "us", or "our" refer to the operator of the pk989 platform. References to "you" or "your" refer to any person who registers for, logs in to, or otherwise uses the pk989 platform or any of its associated services.
This Privacy Policy governs all personal information collected through the pk989 website, mobile-optimised platform, and any communications you have with our support team. It should be read alongside our Terms and Conditions, which set out the broader rules governing your use of pk989.
If you have any questions about this policy, about how pk989 handles your personal data, or about exercising any of your rights as a data subject, you can contact us at any time at support@pk989.ws. Our support team is available 24 hours a day, 7 days a week.
pk989 collects two broad categories of personal data: information you provide directly when registering and using the platform, and information collected automatically as you interact with the site.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Name, mobile number, CNIC | Yes – for account creation and verification |
| Financial | Easypaisa/JazzCash number, bank account | Yes – for deposits and withdrawals |
| Technical | IP address, device type, browser | Automatic – collected on login |
| Behavioural | Bet history, game sessions, transaction logs | Automatic – operational record |
| Communications | Support messages, email correspondence | Only when you contact us |
pk989 collects personal data through the following channels:
pk989 does not purchase personal data from data brokers, social media platforms, or any other third-party data sources. Every piece of personal information we hold about you was collected through one of the channels described above.
pk989 uses personal data only for legitimate operational purposes. The table below summarises the main purposes for which we process your data.
| Purpose | Data Used |
|---|---|
| Creating and managing your pk989 account | Name, mobile number, email |
| Processing PKR deposits and withdrawals | Payment account details, transaction records |
| Verifying your identity and age (18+) | CNIC or other identity documents |
| Preventing fraud, money laundering, and account abuse | IP address, device data, transaction patterns |
| Providing 24/7 customer support | Account details, support communications |
| Operating responsible gaming tools | Gaming history, deposit limits, exclusion requests |
| Sending account notifications and security alerts | Mobile number, email |
| Analysing platform performance and improving services | Aggregated, anonymised behavioural data |
| Complying with legal and regulatory obligations | Identity, financial, and transaction records |
pk989 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.
pk989 processes your personal data on one or more of the following legal grounds:
Given that pk989 operates exclusively in Pakistani Rupees and uses local payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard, we give special attention to how payment data is handled.
pk989 does not store full card numbers, CVV codes, or complete mobile banking credentials on its own servers. These details are processed directly by our certified payment processing partners who maintain their own security standards appropriate for financial data handling. What pk989 retains is the minimum necessary to reconcile your account: transaction reference numbers, amounts, timestamps, and the last four digits or abbreviated account identifier of the payment method used.
All payment data is transmitted over encrypted connections. Your payment account details are linked to your pk989 account for the purpose of ensuring withdrawals are returned to the same method used for deposits – a security measure that protects you against unauthorised withdrawal attempts. This linkage does not involve sharing your payment details with any party other than the relevant payment processor.
PKR Payment Security: pk989 uses the same name-matching and account verification standards as Pakistani banks and mobile money operators. Your Easypaisa or JazzCash number must match the name on your pk989 account. This protects you from unauthorised use of your payment account by a third party.
pk989 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. Full stop. We share your data only in the following specific and limited circumstances:
To process your PKR deposits and withdrawals, pk989 must share the relevant payment details with your chosen payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT provider, or card network). This sharing is limited to the minimum data required to complete the transaction.
When verifying your age and identity, pk989 may use a third-party verification provider. We share only the documents or data necessary for verification and receive back only a confirmation result. We do not share your CNIC details with advertisers, marketing companies, or unrelated third parties.
pk989 will disclose your personal data to law enforcement or regulatory authorities where required to do so by applicable law, valid legal process, or in order to protect the safety of our users or the integrity of the platform. We will not disclose data beyond what is legally required in any such situation.
pk989 works with a small number of trusted service providers who assist with platform operations – for example, cloud hosting providers and customer support software vendors. These providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing the specific service to pk989.
No advertising networks, data brokers, social media platforms, or marketing companies receive your personal data from pk989 under any circumstances.
pk989 uses cookies and similar lightweight tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device by your browser when you visit a website. pk989 uses the following types of cookies:
pk989 does not use advertising or targeting cookies. We do not allow third-party advertising networks to place cookies on pk989. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or using core platform features.
pk989 does not retain your personal data for longer than necessary. Retention periods are set based on the purpose for which the data was collected and any applicable legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance and dispute resolution |
| Transaction records (deposits/withdrawals) | 7 years from transaction date | Anti-money laundering regulatory requirement |
| Identity verification documents | 5 years from verification date or account closure | AML and age verification compliance |
| Betting and gaming history | Duration of account + 3 years | Dispute resolution and responsible gaming monitoring |
| Customer support communications | 3 years from last interaction | Quality assurance and dispute reference |
| Technical logs (IP, device data) | 12 months rolling | Security and fraud prevention |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of lawful marketing basis |
When a retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical purposes.
As a pk989 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at support@pk989.ws. We will respond within 30 days of receiving your request.
pk989 implements technical and organisational security measures appropriate to the nature of the personal data we process. These include:
No data transmission over the internet or storage system can be guaranteed to be 100% secure. However, pk989 takes its security obligations seriously and continuously monitors and updates its security practices to address emerging threats.
If You Suspect a Security Issue: If you believe your pk989 account has been accessed without your authorisation, or if you notice any suspicious activity in your account, contact support immediately. Do not share your account credentials with anyone, including people claiming to be pk989 staff.
pk989 is strictly for adults aged 18 years and above. We do not knowingly collect personal data from individuals under 18. If we become aware that an account has been created by or on behalf of a person under 18, we will immediately close that account and delete the associated personal data, except where retention is required for legal compliance purposes related to the closure.
If you have reason to believe that a minor has registered for pk989 using false age information, please notify us immediately at support@pk989.ws. We take underage access to gambling platforms extremely seriously and will act on all credible reports without delay.
pk989 may send you promotional communications about new features, bonuses, and platform updates. We will only send marketing communications where you have opted in to receive them at registration or subsequently through your account settings. Marketing communications from pk989 are sent via SMS to your registered mobile number and/or to your registered email address.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, security alerts, or account verification requests. These messages are essential to the operation of your account and will continue regardless of your marketing preferences.
pk989 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. The updated policy will be published on this page with a revised effective date at the top. For material changes – those that significantly affect how we collect or use your personal data – we will notify you via your registered mobile number or email address at least 7 days before the changes take effect.
Your continued use of pk989 after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, you may close your account as described in our Terms and Conditions and request deletion of your data as described in Section 10 of this policy.
We recommend checking this page periodically so you are always aware of how pk989 handles your personal information. The current version is always the version published here with the date shown at the top of the page.
For any questions, concerns, or requests relating to your personal data and pk989's privacy practices, please contact our support team. All data subject requests are handled by our privacy team and will receive a written response within 30 days.
For questions about our platform rules, please also visit our Terms and Conditions. For gambling support tools visit our Responsible Gaming page. Common questions are answered in the FAQ.
pk989 is committed to being transparent about your data and giving you real control over it. If you ever have a concern about how your information is being handled, please reach out to us. We take every privacy enquiry seriously and respond to all requests promptly.
Responsible GamingSix concrete commitments that protect every Pakistani player on pk989
Every interaction between your device and pk989's servers – logins, transactions, account updates – travels over TLS-encrypted connections. What you send stays between you and pk989 and cannot be intercepted in transit.
pk989 has never sold a Pakistani player's personal data to a third party and never will. Your name, mobile number, payment details, and gaming history are used solely to operate your account. Advertisers, data brokers, and marketers get nothing.
Want to know exactly what pk989 holds about you? Email us and we will send you a complete copy within 30 days. Want something corrected or deleted? We'll handle it quickly and explain clearly what we can and cannot remove due to legal obligations.
Full Easypaisa and JazzCash account numbers, card details, and mobile banking credentials are never stored by pk989 itself. Payment processing is handled by certified partners. pk989 retains only what's needed to reconcile your account.
pk989 only sends promotional messages to players who have opted in. You can opt out at any time through account settings, by replying STOP to any SMS, or by contacting support. Opting out never affects essential account notifications.
pk989 doesn't hold your data indefinitely. Each category has a defined retention period based on operational need and legal obligation. When the period expires, data is securely deleted or anonymised. We publish the full schedule in Section 9 of this policy.
Registration is free, takes under two minutes, and your data is protected from the moment you sign up. Deposit in PKR and start playing cricket betting, casino games, or esports markets today.
Questions? Visit the FAQ or read our Terms and Conditions.